Airport services from Professional

Professional Aviation Services are specialists in all aspects of Aviation Security, Airport Compliance and Training. With a 40-year history in Aviation and specialising in providing unique solutions that solve your challenges, Professional Aviation Services is ideally placed to service and assist you in finding solutions for your various needs.


We are passionate about keeping Aviation safe and secure, for, ultimately, it is all about protecting people. From the personnel who are involved in the Aviation Industry, the people who fly as crew and passengers to the public who could be affected by an aviation incident.

We are the leading provider of AVSEC and related compliance solutions. Our services include air cargo compliance and screening services (cargo and airport) to the air freight and air carrier industry in South Africa.

We have a depth of expertise and experience in cargo security, and compliance with Part 108 of the Civil Aviation Regulations that is unmatched, Professional are pioneers of contracted compliance and Designated Official services in South Africa.

Professional Aviation Services are the Winners in the Aviation Training category of the inaugural Civil Aviation Industry Awards presented by the South African Civil Aviation Authority in 2018. Professional provide a comprehensive range of aviation security, dangerous goods and general aviation and security training.

Professional offers a suite of eManagement services including Airport Operations, Training Management and eLearning solutions that are available to our clients.

IATA Dangerous Goods Workshops

iata logo

The International Air Transport is holding two interactive 1 day workshops which will include guest speakers from across the supply chain including the South African Civil Aviation Authority to learn about the essentials of shipping dangerous goods and lithium batteries by air.

Target Audience

The Workshop targets all stakeholders of the air cargo supply chain. It is of particular importance to training institutions, courier companies, shippers, freight forwarders, ground handlers and airlines in the industry.

Dates and Locations

Johannesburg, South Africa – 26 February 2019 (Emperors Palace)

Download the Johannesburg Workshop Agenda

Cape Town, South Africa – 28 February 2019 (Hotel Verde)

Download the Cape Town Workshop Agenda

Key highlights

  • An overview of the current regulatory framework and what changes will come in 2019 and beyond.
  • How these regulations align to the ICAO Technical Instructions, and an update on the new ICAO competency-based training and assessment (CBTA) approach
  • Regulatory compliance of the different entities in the supply chain giving you the opportunity to learn exactly what steps you need to take to keep the supply chain safe.
  • Participation fee is USD 100 (excluding of all applicable taxes). All delegates will receive an electronic (windows or mobile) copy of the DGR 60th 2019 edition valued at USD 328.

Registration & more information

For registration, please send an email to and CC

We look forward to seeing you at one of the events.

Sincerely Yours,

International Air Transport Association


Head of account management, South and East Africa

Professional Wins!


Professional Aviation Services are the winners of the Aviation Training Award at the inaugural Civil Aviation Industry Awards hosted by the South African Civil Aviation Authority.

The award was presented to Professional at a prestigious event at The Galleria in Sandton last night.

Winners of the Aviation Training Award

The SACAA has details of the evening on their Facebook page, we make our entry at around 8.00 in the video below

The Civil Aviation Industry Awards video

We are very proud of our Training Team who made this possible, our Instructors Hannes Ellis, Lindiwe Msiza, Avril Scheepers, Musa Mkonto, Manny de Freitas, Daniel Phalane, our facilities team of Paulina and Khutso Apane, our Branch in Cape Town headed by Nicole Alexander, our Branch in Durban headed by Denver Wright, our Administration Team of Carin Henning, Letty Mahalangu, Abigirl Sibindi and Nicole Fortune, Salome Venter who keeps us all on our toes and runs our Training eManagement System, our Dangerous Goods and Course Development Specialist Brett Alexander and, last but definitely not least, our Training Manager JJ Cilliers!

We have able support from our Compliance Team of Elliot Molemi, Chantell Weingartz, Anna Botha and Johan Roets who help us keep all our Screening Organisation clients compliant (and who also train Elliot……….)

Our Team at Wonderboom National Airport headed by Waheed Mohamed Airport Manager that includes Leleane Nel who keeps our FAWB clients training up to date, Lerato Zwane our Airport Security Manager and Permit Officer Barbara Tlhabago

It takes many people and a dedicated, committed engaged Team to make this happen, well done to all of you, I am very proud to be part of this Team

We are also very grateful to our EXCO who believed in us, often against all odds, who understood our vision and provided us with the backing, support and encouragement we needed when times were tough, thank you Rob Garbett, Gerhard van Zyl, Hayley Bunch and Wilna van der Linde

Thanks also to our Head Office Team at Lanseria, we could not do this without your help, backing and support

In closing, we are very sad that our Founder, Christine Garbett, who passed away in March of this year, who always gave the Training Team unflinching support and encouragement was not with us in flesh last night but Christine was with us in spirit I have no doubt, thank you Christine, you would have loved the event and we sorely missed you.

“People first” the solution to security challenges?

We are in an age of progress and development, in love with technology; the latest phone, app, tablet…………

The “Internet of Things” is constantly in the news, everything connected to everything, sending our personal information to who knows where, to be used by who knows who, for who knows what, all supposedly safe.

“Big data” to be mined to revolutionize our lives, everything from medicine to security, we are in the era of technology doing everything, faster, better, more accurately, we will be safer because of technology.

Except we won’t.

A very cursory look will reveal dozens of instances where sophisticated systems have failed, where cyber breaches have revealed our most intimate data to the world, where automated security systems have failed.

In security and safety, people matter more than technology ever will.


People are on the front line of our security systems, we rely on people to operate our sophisticated security systems, people to keep all that “big data” where it is supposed to be and ensure that it is only used for the intended purpose.

And people to recognize the threats to our safety and security. People who are properly trained, motivated, engaged, people who have our safety and best interests at heart.

Our challenge is that it is much easier to deal with technology than with people, you program technology and it does whatever you tell it to do (in theory), it does not argue, talk back, think, feel, it is easy.

People are difficult, fallible, they argue, they make mistakes, they get sick, they have family and friends that distract them, they are vulnerable to temptation under the right conditions.



But people also have your best interests at heart, they think, they react to challenges, they rise to meet the threat, they feel, they can anticipate consequences, they can break rules when it is prudent to do so, people are our best protection.

We are bad at “people”. A very substantial percentage of our workforce is not engaged, not motivated, not functioning at their best. We treat people (especially security people) badly.

One reason for this may be that we treat people the same as we treat technology, switch them on, they run for 12 hours, switch them off. Repeat tomorrow.

We can have the very best systems, machines, processes, procedures but if your people are broken everything else will be as well.


Fix the people and the problem is fixed. Simplistic but true. Treat your people as people not things, engage your people in designing solutions (they know more than you do about your operations and how it works or doesn’t) treat them as you want to be treated.

Let’s make the effort to recognize that people are the heart and soul of our security and safety systems, let’s train, equip, reward and include them as the most valuable security parner we have, and things will change, we will all be safer.

Please understand that everything your security people does, matters, and can make the difference between normal operations and disaster.

Let’s stop treating our machines and systems better than our people.

A version of this article was published in SAEPA News Delivery in October 2017

The Power of Love – The Foundation of Ethical Business

We regret to inform our readers that our Founder, Christine Garbett passed away on the 31st of March, 2018 after a long battle with cancer, Christine will be missed. Please find a link to her obituary here.

Presented at the Caux initiatives for Business 7Th biennial conference 5th to 8th February 2018

By Rob Garbett

History, and certainly the personal experiences of sensible people, has demonstrated that love is the ultimate positive weapon.

Love, like a diamond, is multifaceted and covers, in this one word, what the leading prophet’s, philosophers and positive thinking minds, over the ages, have encompassed in their writings, deeds and by the way of their example. The tragic irony is that the blessing of love is often disregarded, scorned upon and thrown aside. It is as if many are willingly lured away from the light towards the cold emptiness of darkness which leads to oblivion unless reversed.

Love and religion are intertwined in an eternal embrace.

Stephan Hawking, who was known as the greatest living scientist, said:

“Religion is a fairy story for people afraid of the dark which that great Christian thinker, Professor John Lennox, replied “Atheism is a fairy tale for people afraid of the light”.

I know that all of you here are followers of the light, followers of the light have a sacred duty to nurture and practice the spread of the light in everything we, as followers, do. Show people the light in every action we take.

The writer Kile Jones, in his essay defining religion stated:

“It is apparent that religion can be seen as theological, philosophical, anthropological, sociological, and psychological phenomenon of human kind. To limit religion to only one of these categories is to miss its multifaceted nature and lose out on the complete definition”.

Some of you may have read the article I wrote entitled “Business and Love” covering partly, our experience in Mozambique which appeared in the CIB E Script publication in 2015. You will know, from what I wrote, that although the experience, which was essentially a fight against corruption, was massively painful financially and, emotionally a most traumatic experience but, as followers of the light, the reward of keeping ourselves in the light provided sustenance to us in that ultra-marathon battle. The strength, and confidence, we gained, and the positive recognition that it is the light that is supreme, outweighed the pain by many multiples.

My business career started at the age of nineteen, after a stint in the army, when I was employed as a wharf clerk in the Duncan docks harbor in Cape Town. I became a director of the company, that employed me, at the age of twenty-two. I met my wife Christine in 1982 and for the last thirty-five years we have together, with a wonderful team, run a business which now employed around 650 people.

It is vital, if not fundamental, that the management team are, of course, skilled but, rising above that, they are people of like mind when it comes to integrity and truth. Diversification of personality and or character promotes diverse thinking. Teams are not born they are developed, formed, and matured over time. Extended interaction will enhance effectiveness and will reveal the strength of each member and those areas where support is required. Egos must be left outside the board room. Very little beats a cohesive, loyal interdependent group. I am very wary of individual leaders being placed in their position by title. The guidance, rather of an executive group unfettered by the prospect of overriding unilateral decisions of one person dampens enthusiasm. In our company the EXCO, by simple majority, takes major decisions and dispenses antibiotics as necessary. Every member is free to have their say, nobody is shut down. Strong guidance by an elder should be part of any team without the elder being overbearing or dictatorial.

Business, I need not tell you, has its hills and valleys but you gain more from the downside, as I have already said regarding our Mozambique experience, than the ups.

Welcome adversity –  the road to success is littered with failures which are the grease of triumph, if you make it so.

Failure, in many guises, hovers around, often unnoticed, I call it waiting for the Klap, (an Afrikaans word meaning a slap across the face). Prepare and be ready for the failure klap because it is sure to come. Never hide behind corporate liquidation to avoid settling with creditors, always settle, whether you are obliged to do so by law or not, no matter how long it may take.

It is very difficult not to be tempted by what seems like the silky-smooth attraction of corruption. Nobody will know, you tell yourself, you’ll make good money, you can do good with that money, and so on. The twin brother of corruption is deceit. Once you are enmeshed in the evil tentacles of corruption it is difficult to extract yourself. It is also clear that your colleagues, your clients, the government official with whom you do business, and even our family, will eventually become aware that you are morally corrupt, and this means capable of corrupt and dishonorable Practices of all kinds. This is to say nothing of the sub conscious moral beating that everybody, and I am sure that this applies to everybody, takes by practicing unethical business, the haunting fear of being caught that resides with you and the shame that you know will befall you, and your family, if you are exposed, walks alongside you, a constant companion. Once you have lost your reputation you are almost at the point of no return, in aviation, known as the PNR when referring to the fuel supply to complete the flight in an aircraft. India, south Africa, is known to be corrupt. If the two were to compete in the corruption stakes, I would think that south Africa would probably win the race. Why are people corrupt, I often ask myself, and of course there are a multitude of answers to this question. But, if objectively examined, the answers are always spurious. The positives that are attracted by uncorrupt business dealings run infinitely ahead of the perceived leg up produced by corruption.

I could have titled this the talk the power of truth, truth is another facet of love although, I will say, perhaps amongst the most sparking of facets. The power of truth cannot be over emphasized, do not tempted to lie – the truth found, even when it seems so easy to lie, always, I say again, always produces a positive outcome.

I started this talk by making the point that love is multi-faceted, each facet is perfect. The best way I can describe the way in which each aspect of a business should be treated is with constant striving for perfection, not always achieving perfection, but always striving. A diamond cannot be perfect if any one of the facets is flawed. All the elements, or facets, must be brought together in a business to ensure success, but also to provide the stimulus and satisfaction, brought by perfection, to give us comfort and knowledge that we have produced a work of art which is contributing to the welfare of our fellows.

I was once told, by the one of the richest men in South Africa, two things, firstly that striving to achieve one hundred per cent efficiency in a business is not advisable, “eighty percent is good enough”, he said, ‘’the other twenty percent is too costly to achieve’’. Secondly, he said “Bob, you are too good for business” going for one hundred percent is vital, compromise by setting a lower standard is an insult to your business, your client and yourself. I regarded his second remark as a compliment.

There is no such thing as business which does not require ongoing attention to the basics. The shifting sands of the market, for example, requires continues constant focus on this facet. I have frequently found myself chipping away to the coalface of our business operations completely disregarding that, perhaps, we should not be in the coal business at all or perhaps there was more efficient way of chipping at the coalface rather than what we had been doing over time. This is strategic thinking, and this requires discipline, motivation and determination to take one out of the comfort zone that surround all of us and plunging, if necessary, head first into the unknown but let me hasten to add it is also essential to investigate the unknown (especially the depth of the water!) and make it as known as possible before taking that head first plunge.

It would be seriously amiss if I did not touch upon the negative cash flow tsunami unless out flows are noted the waves come crashing back and will destroy your business unless you are well prepared. The danger is self- evident but is missed, or disregarded, by many – never be lax when it comes to expenditure, practice restraint.

The world famous South African golfer, Gary Player, was told by a spectator how lucky he was to which he replied;

“The more I practice, the luckier I get”

The reason I am not personally delivering this paper to you, it is being read by my dear friend Anthony Duigan, is that my wife contracted breast cancer a few years ago and is currently undergoing intensive treatment. Now I venture to say most people would think that this is a completely negative event but, some of you may be surprised to hear this, it has produced very positive element. The faith we have in the love of God and the absolute knowledge that God is there for all of us, filled with love and welcoming, has instructed our souls. It is indeed a mystery that pain almost always leads to strength and reward. Nelson Mandela, who my wife and I had the honor of meeting on three occasions, gained his structure, strength, and resilience from the pain he suffered during his incarceration. We all know that Jesus Christ suffered enormously as a man but just look what resulted from that suffering.

My son was a drug addict who committed the most heinous of crimes which has had devastating consequences for many people., he is presently experiencing the intense pain of guilt and incarceration which has turned him around one hundred per cent into a fine, God Loving, human Being.

Trouble proves a blessing, or a curse, depending on how it is received and treated by us.

Remember the rule, and welcome those times of business adversity, and it will happen, as opportunities to learn and develop. Complacency is the enemy of continued success breeds complacency.

If only I’d know, as a young man, about and payed attention to, the golden composite stream of rules, some of which I have mentioned, that flows through all successful businesses and effects every aspect of business whether it be staff relations, relations with clients, interplay with governments, harmony with fellow directors and managers and so on.

Christine and I enjoy visiting a well-known restaurant in Johannesburg which we have done for years. The waiter, who almost always serves us, one day said, “Mr. Garbett, why are you and your wife so kind and courteous to me” and I looked him in the eye and said, “Because when I look at you, I am looking at God’’. God made us all in his image. If I may have leave you with this, remember that treating your employees, and others, with dignity and kindness will produce a like response.

Martin Luther King once said:

“Darkness cannot drive out darkness, only light can do that. Hate cannot Drive out hate, only love can do that”.

The foundations, central core or heart of your business must be based on the principles that the good Lord has laid down for all of us without which, more times than not, you will just be whistling in the wind.

The philosophy of our business is to strive for the highest standard of service and in all respects to act with intergrity, kindness and Professionalism”.

Thank you for the privilege and honor that you have bestowed on me by allowing this paper to be presented at the conference.

May God bless all of you and may God give you a multitude of opportunities to practice love in all circumstances.

Obituary – Christine Garbett

It is with the deepest regret and sadness that we announce the death of the founder of this company, Christine Garbett, who joined Jesus at 17h10 on Saturday the 31st March 2018.

Rob & Christine

Bob Garbett was with her until the very last moment and read Psalm 23 to her at the end.

There is no doubt that Christine touched the lives of everybody she met with love.  The many dozens of tributes from South Africa and from all over the world almost without exception make mention of this wonderful light that surrounded her.

Rob and Christine were married for thirty six years and spent twenty four seven together during this period with only less than ten nights of separation.  Their love and devotion to each other is a wonderful illustration of love that can exist between two people on this earth.

Christine was remarkable in many ways being one of the few women in the world who flew alone in single engine aircraft to Europe seven times. This achieved on a background of having come out of South Africa from England over forty years ago by ship because she was a nervous flyer.

Professional Aviation Services (Pty) Ltd was established by Christine in 1979 without a Rand in the bank but with her head overflowing with ideas.   She had decided to challenge the near monopoly that existed in the turbo prop and jet market at that time, she also felt strongly that the corporate aircraft sales market needed a company that would not only provide excellent service but the strongest of ethics and straight forward dealing.

Christine met Rob in 1982 and they married in June 1983.  The company sold many corporate and other aircraft and then slowly branched into the current activities which include the employment of over 650 people and branches in some of the main centres in South Africa.

The Executives, Managers and many other in the company will miss her solid and reliable thinking based on compassion and love but also with a brain and thinking processes that were unique to her.

Christine is survived by her husband Rob, son Trevor, daughter Cherrylain as well as grandchildren,  Robert and Annabelle.

There are no words to describe the impact that Christine had on the lives of so many people as well as the impact her ideas and energetic activities have had on the environment.

We ask all those that have read this obituary to thank God for having placed such a loving wonderful person amongst us on this earth.